FRWA Receives NRWA Outstanding Achievement in Member Services Award
The Florida Rural Water Association received the 2019 National Rural Water Association's Outstanding Achievement in Member Services during the annual Tribute to Excellence awards ceremony, held on September 10th at the WaterPro Conference in Nashville Tennessee. FRWA was selected from Rural Water ssociations nationwide for this annual award.
The award recognized FRWA for the variety of services we offer our over 2,000 members. These services enable FRWA to have a 97% retention rate. Services that include onsite technical assistance and over 580 pieces worth $2.75 million dollars in assistance equipment. New services that have been added in the last year include development and deployment of the ReV plan, construction of a new classroom, new programs including a postition forvulnerability assessments, and a SRF project liaison to protect systems from unexpected costs, and more engineers. FRWA has also developed videos to keep our members informed on the services we offer and emergency response.
We would like to thank you, our members for your support and service ideas throughout the years. It is through your membership dues and support that we can continue to offer these services.